Switching

Switching POS shouldn't mean starting over.

Send us exports from your current system. We map your products, customers, loyalty balances, and inventory into Smokestack, as richly as your data allows, and plan cutover around your store hours.

What moves over

Your history comes with you.

Migration is a service we run with you, not a do-it-yourself import screen. We are not picky about formats.

Products and categories

Your catalog, categories, and pricing are mapped into Smokestack products, not retyped by hand.

Customers

Customer records come over, so your regulars are not strangers to the register on day one.

Loyalty balances

Existing loyalty points carry over, so nobody loses what they earned by you switching software.

Package inventory and rooms

On-hand packages and their rooms are mapped, so counts match the sales floor at go-live.

Sales history

Historical sales come over where your current system can export them, so reporting is not starting from zero.

Whatever else you can export

If your current system can export it, send it. We review it with you and map what the data supports.

How it works

A guided cutover, not a weekend project.

Every migration during limited launch is planned and reviewed with our team directly.

And if you ever leave

Your data stays yours. Reports and operational records can be exported from Smokestack for finance, analytics, or your next system. Switching to us never locks your history in.

  1. 01

    Review your operation

    We go through your current POS, store count, workflows, counter hardware, and required integrations before anything moves.

  2. 02

    Map your data

    You send exports from your current system. We map them into Smokestack as richly as the data allows and review the imported catalog, customers, and counts with you before cutover.

  3. 03

    Prepare the store

    Printers, scanners, drawers, and terminals are confirmed for each counter, and your team walks through the register before the first shift.

  4. 04

    Go live with us close by

    Cutover is planned around your store hours during limited launch onboarding, and we stay reachable while your team settles in.

Demo

Tell us what you're running today.

Share your current POS and store count, and we'll walk you through what migration would look like for your operation.

Join the first group of operators moving to Smokestack.